Shipping and Returns

We do our best to ensure that you receive your order as fast as possible. Your delivery will be dispatched within 24 hours of your order.

All orders are shipped with La Poste or Poste Italiane from our France office. The delivery times would depend on the country where the items need to be sent to, therefore, you can find an estimate below of delivery times depending on where you´re based:

CountryDelivery times
Italy or France1-3 business days
Rest of EU:3-5 business days
USA and UK5-7 business days

 

 However, please note that this time is an estimate and depends on the local postal service in your country.

Shipping charges

EU and UK shipping:  flat rate €‌ 5 for T-shirts and €‌ 7 for Sweatshirts.

United States: flat rate €‌ 10 for T-shirts and €‌ 13 for Sweatshirts.

Returns and Exchanges policy

If you are not completely satisfied with your purchase(s) for any reason you are entitled to return any or all of the items to us for a full refund or exchange within 14 days of purchasing.

All items returned must be in their original condition with all labels, branding and marketing materials intact. We reserve the right to withhold a refund, credit or exchange for any of items returned to us that are deemed unfit for re-sale.

All returned items remain your responsibility until they arrive back at our warehouse. We recommend that all returns are sent using a traceable service such as Recorded Delivery or via an equivalent service that requires a signature upon delivery.

Please allow 5 workings days from when you are notified of your refund until the money appears in your account.

When returning any items to us please write your order number and refund/exchange details on a piece of paper and include it in the package  and what you would like us to do.

Returns address

Via Vittorio Veneto, 19/B

18039 Ventimiglia IM, Italy

info@veloton.cc

Contact Us

Info@veloton.cc